Terms & Conditions

Regulatory Basis & Advertising Responsibility These Advertising Terms and Conditions are published by Nova Dental Implant Centre in accordance with Section 133 of the Health Practitioner Regulation National Law and the Australian Health Practitioner Regulation Agency (AHPRA) Advertising Guidelines. Nova Dental Implant Centre's sponsored advertisements and landing pages are produced by a third-party marketing agency under a commercial agreement with NDIC; NOVA takes reasonable steps to ensure all such content is compliant and will act promptly to correct any non-compliant content upon becoming aware of it. If you have a concern about any NOVA advertising, please contact [email protected] or lodge a concern directly with AHPRA at ahpra.gov.au.

Practice Ownership & Structure Nova Dental Implant Centres are independently owned and operated by AHPRA-registered dental practitioners. Clinical decisions at each practice are made solely by the treating clinician in the best interests of the individual patient. NOVA does not use the title "specialist" unless the relevant treating clinician holds an AHPRA-registered specialist qualification in the relevant field.

Treatment Timeframes References to "New Teeth in 24 Hours," "A New Smile in 24 Hours," or similar expressions refer specifically to the intended delivery of provisional (temporary) teeth placed within 24 hours of implant surgery for clinically eligible patients only. These are not the final restoration — final teeth are custom-fabricated and placed at a subsequent appointment following an adequate healing period determined by your treating clinician. Timeframes may vary due to clinical, surgical, prosthetic, or technical factors and are not guaranteed.

Clinical Suitability & Outcomes Suitability for any procedure, including same-day provisional placement, can only be determined following a comprehensive in-person clinical assessment by a qualified AHPRA-registered treating clinician. Clinical outcomes, aesthetic results, recovery times, and complication rates vary between individuals and no specific outcome is guaranteed. Any outcomes depicted in NOVA advertising are illustrative only and do not represent typical or guaranteed results. Where digital smile design previews are provided, these are simulations only and do not constitute a guarantee of the final clinical outcome.

Patient Images & Testimonials Patient images and videos used in NOVA advertising are used with written consent in a general illustrative context only. They do not depict or describe any specific patient's clinical experience, treatment, or outcome and are not testimonials. Nova Dental Implant Centre does not use patient testimonials in any advertising or marketing material.

Treatment Risks All dental and implant procedures carry inherent risks including but not limited to implant failure, infection, peri-implantitis, bone loss, nerve injury, post-operative discomfort, healing complications, and prosthetic complications. Your treating clinician will discuss all applicable risks, alternatives, and costs with you in detail prior to commencing any treatment. For a full list of treatment risks, visit our Treatment Risks page.

Consultation Terms Initial consultations are provided for assessment and information purposes only and do not constitute a diagnosis, treatment recommendation, or commitment to proceed with any clinical pathway. Eligible patients may receive a Dental Implant Smile Makeover Package (valued at $1,000, including a face-to-face consultation, CBCT scan, and personalised treatment plan) or a Veneer Smile Design Consultation Package (valued at $500, including a cosmetic consultation, OPG X-ray, digital smile design preview, and personalised treatment plan). Each package is provided at no charge to eligible patients, is non-transferable, not redeemable for cash, and eligibility is determined at NOVA's sole discretion. Attending a consultation or receiving either package creates no obligation to proceed with treatment.

Payment & Funding Options References to payment plans or funding options in NOVA advertising are general information only and do not constitute financial advice or a guarantee of approval. Payment options are subject to individual eligibility and the terms and conditions of the relevant third-party provider, and NOVA accepts no responsibility for the outcome of any finance application. Superannuation can only be accessed for dental treatment under the ATO's Compassionate Release of Superannuation program where strict medical and financial hardship criteria are met. NOVA does not approve or guarantee superannuation applications and patients are strongly encouraged to seek independent financial advice before applying.

General Disclaimer All advertising content is general in nature, intended for adults only, and does not constitute medical or dental advice. Before commencing any dental or surgical treatment, you should consult a qualified AHPRA-registered dental practitioner. To the maximum extent permitted by law, Nova Dental Implant Centres and its affiliates accept no liability for reliance on pre-consultation information or marketing material, nor for any loss, damage, or claim arising from third-party finance, superannuation applications, delays in approval, or individual clinical outcomes. Nothing in these terms limits rights that cannot be excluded under the Australian Consumer Law.

Consent & Privacy By submitting details through any NOVA form, quiz, or booking system, you consent to being contacted by Nova Dental Implant Centre via phone, SMS, or email regarding your enquiry. Your information will be handled in accordance with NOVA's Privacy Policy and will not be sold to third parties. A copy of our Privacy Policy is available at our Privacy Statement page.

Updates to These Terms These terms are reviewed regularly and updated to reflect current AHPRA guidelines and applicable law. Continued engagement with NOVA advertising following any update constitutes acceptance of the revised terms. Last reviewed: May 2026.

Privacy Policy

At Nova Dental Implant Centre, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. Nova Dental Implant Centre respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).

You may change your details at any time by advising us in writing via email. All information Nova Dental Implant Centre receives from its customers is protected by our secure server. Nova Dental Implant Centre's secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

Storage And Security Of Your Information We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with Nova Dental Implant Centre customer support or queries.

We may use personal information collected from you for the purpose of providing you with direct marketing material and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by your registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or mail and your request will be actioned as soon as possible.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect Nova Dental Implant Centre's copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. We will use reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you.

Disclosure Of Your Information We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Nova Dental Implant Centre may use your Personal Data to protect the rights, property or safety of Nova Dental Implant Centre, its customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction.

Third Parties Nova Dental Implant Centre does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Nova Dental Implant Centre, its customers or third parties or if required by law.

Security Nova Dental Implant Centre strives to ensure the security, integrity and privacy of personal information submitted to our website, and periodically updates its security measures in light of current technologies.

Links This website contains links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Nova Dental Implant Centre is not responsible for the privacy practices of such other websites.

Email Communication Nova Dental Implant Centre may also provide you with information and updates regarding our website and changes to the law from time to time. Nova Dental Implant Centre may also make you aware of their new and additional products and services from time to time. This service is free and you can unsubscribe at any time.

Change in Privacy Policy As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.